FAQ (Frequently Asked Questions)

We sell a variety of halal foods from Indonesia, including snacks, cooking spices, instant noodles, and other food products.

Yes, all the products we sell are certified halal and meet international halal standards.

You can order products through our website. Select the products you want, add them to your shopping cart, and follow the instructions to complete the payment.

It is not mandatory, but we highly recommend creating an account to receive updates and special offers.

There is no minimum order amount. You can purchase products in any quantity you need.

The shipping cost is 500 yen for each order. However, for orders over 10,000 yen, shipping is free.

Delivery usually takes between 2-5 business days, depending on your location in Japan.

Yes, we ship to all of Japan.

Once your order is shipped, we will send you an email with a tracking number that you can use to monitor the delivery status of your order.

We accept payments via bank transfer and checkout through Amazon.

Yes, we use a secure and encrypted payment system to protect your personal and financial information.

We accept returns or exchanges if the product received is damaged or incorrect. Please contact our customer service within 7 days of receiving your order.

Please contact our customer service to arrange a return. The product must be returned in its original condition and unopened.

Currently, we operate solely online to provide convenience and ease of shopping for customers across Japan.